At Bectran we know our customers rely on us as an important part of their business processes and record keeping

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We take those responsibilities to our customers seriously, and the security and reliability of the software, systems and data that make up the Bectran application are our top priority.

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Security

All information travelling between your browser and Bectran is protected from eavesdroppers with 256-bit SSL encryption. The lock icon in your browser lets you verify that you aren't talking to a phishing site impersonating Bectran and that your data is secure in transit.

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Firewall

The Bectran application including your data rests securely behind firewalls.

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Strong encryption

Particularly sensitive information your customers credit data are encrypted in our database using AES.

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Physical Security

The Bectran servers are located in Rackspace's state-of-the-art datacenters, which provide biometric access controls, constant surveillance, redundant power feeds and generators, robust fire suppression, and carefully monitored climate control to protect the servers that store your data and manage your billing.

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Reliability

Redundant servers and datacenters

The Bectran infrastructure uses redundant storage and servers to keep the application and your data available in the case of hardware failure and another set of servers and storage in a geographically separate datacenter in case our primary datacenter is made unavailable by a disaster or other disruption.

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Managed Hosting

Bectran has chosen Rackspace for our hosting needs. With clients like General Electric, Hershey, Cisco, Pfizer, EMI Music, Scott's, Hilton, Sony Music, Columbia House and the US Marines, we know Rackspace provides the hardware, service and expertise you expect.

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Backups

The data in your Bectran account is replicated across multiple database servers in two geographic locations to prevent a single failure from causing data loss. Additionally, that data is backed up nightly to tape and stored in a secure offsite location to ensure that, even in the event of a catastrophe like a tornado or flood, your information will be safe and your records can be quickly restored.

Independently audited.

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Bectran undergoes this industry-standard security audit on an annual basis. We are compliant at the highest level—not only for our data center and agents, but also for our own internal security policies, processes, and employees.

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