System provides full audit trail of all invoicing and billing disputes from initiation to closure. Resolve disputes faster and accelerate payments from your customers.
- Initiate tickets on billing and invoicing issues.
- Classify tickets using configurable internal codes.
- Escalate tickets to stakeholders.
- Track, Account & Report dispute resolution.
- Apply authorized deductions, chargebacks and other write-downs to customer invoices and provide full reconciliation of invoice settlement status.
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