Frequent Asked Questions

Can I update my subscription at any time?

Absolutely. While we ask that you provide 30 days’ notice so that we can make any unique configurations, your plan can be adjusted as needed by simply contacting your dedicated platform services associate.

How much is data integration?

Data integration pricing is calculated based on the amount of data your company has and the types of integrations needed. Contact Bectran's account representatives to learn more about our resources and capabilities.

I don’t see the feature I need. Can it be added?

Of course. We often build custom solutions to meet the needs of our customers. If you have something in mind for your business, schedule a demo with Bectran’s team.

How long does onboarding with Bectran take?

We have the capabilities and resources to move at our customer’s pace. For a typical SMB, onboarding with Bectran averages less than four weeks, but we’re always happy to work on your timeline. To learn more about onboarding, reach out to our account representatives.

Do I have to buy all modules at once?

No, you don’t have to. We offer multiple modules and credit solutions, and you can choose which options make the most sense for your business.

Does this require an integration with our ERP system?

No, Bectran has many client throughout various industries that use the Credit Module as a stand-alone solution. However, for high-volume transactions, an integration with your current ERP system is advisable.

What is pricing based on?

Bectran determines pricing based on a combination of the number of users you will have in the platform, the modules you choose for your company and the volume of either credit requests you process or the volume of invoices, customers or payments you have per month.

Is pricing annual?

It can be. We offer both annual and bi-annual payment options to our customers.

Can I use Bectran as a standalone product for Credit Management?

Yes, Bectran has many clients in a wide range of industries that use the Credit Module as a stand-alone solution.

What happens if our volume rises within the year?

The Bectran team will review your account annually and recommend changes as needed. Additionally, you can request an upgrade in the volume your plan supports at any time by contacting the platform services team.

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Collections Management

Security and Risk Management

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Frequent Asked Questions

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Credit Management

Security and Risk Management

AR Management

Data Ecosystem

Collections Management

Integrations

AI and Automation

Resources