Support Center

Our friendly and knowledgeable Platform Services Team is here to help.

Contact Us

Our friendly and knowledgeable Platform Services Team is here to help.

Live Chat

Chat with our Support Engineers any business day between the hours of 9:00 AM and 6:00 PM CST.

Open a Support Ticket

Open a Support Ticket to receive quick, convenient and personalized support on any issue.

Call Support

Call our Support Engineers at (703) 596-8089 on any business day between the hours of 9:00 AM and 6:00 PM CST.

Technical Support for the Bectran Platform

Report Issues and Request Support

Customers with existing login access can use the Support Portal to access Knowledge Base content, submit new support cases and manage past cases.

Can’t log in to Request Support?

Conveniently create a support case without logging in.

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