Security and Reliability Safeguards

Your data deserves uncompromising protection. With enterprise-grade safeguards and independently verified compliance, your organization gains the confidence to scale securely, minimize risk, and keep operations running without disruption.
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Behind every transaction is a platform designed to protect, perform, and scale. With robust built-in redundancies, encryption, and automation, organizations achieve more than 60% productivity improvement in just three months.

Encryption & Protection
All information is secured with 256-bit SSL encryption in transit and industry-standard protocols at rest. Sensitive data is protected by OWASP-aligned practices and least-access principles — ensuring confidential information remains safe from unauthorized use.
Always-On
Systems stay online 24/7 with redundant servers and geographically separate data centers. Continuous replication and nightly backups ensure that even in the event of an outage or disaster, your information remains intact and accessible.
Verified Compliance
Independent SOC 2 Type II audits confirm that controls, processes, and infrastructure meet the highest standards for data protection. Annual reviews since 2016 provide ongoing assurance of compliance and operational integrity.

Take Control of Credit Operations—at Scale

Every layer of protection is purpose-built to work seamlessly in the background, enabling your team to focus on growth and strategic operations. From digital encryption to physical safeguards, confidence is built into every process.

Firewall Protection

The Bectran application, including your data, rests securely behind enterprise-grade firewalls that monitor and control traffic around the clock. Advanced threat detection blocks malicious activity before it reaches your environment — reducing intrusion risks by more than 90% compared to unprotected systems.

Live Chat

Connect with a support engineer in real time, Monday through Friday, from 8:00 AM to 6:00 PM CST.

Support Tickets

Submit a ticket to reach our technical support team and receive consistent updates as your request is resolved.

Phone Support

Call (800) 518-1999 to speak directly with a dedicated support engineer, available Monday through Friday, from 8:00 AM to 6:00 PM CST.

Escalation Support

For urgent or complex matters,  engineers are on hand to provide advanced troubleshooting and resolution.

Independently Audited for Your Confidence

AICPA
SOC2 Type 2
We understand that trust requires verification. That’s why the platform undergoes annual SOC 2 Type II audits, covering everything from data centers and infrastructure to internal policies and employee practices. With a clean record since our inception, these audits provide independent assurance that your information and systems remain secure and reliable.

Scale With Confidence.

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