Security and Reliability Safeguards

Your data deserves uncompromising protection. With enterprise-grade safeguards and independently verified compliance, your organization gains the confidence to scale securely, minimize risk, and keep operations running without disruption.
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Protection Meets Productivity

Behind every transaction is a platform designed to protect, perform, and scale. With robust built-in redundancies, encryption, and automation, organizations achieve more than 60% productivity improvement in just three months.
Encryption & Data Protection
All information is secured with HTTPS/TLS encryption in transit and AES-256 encryption at rest. Sensitive data is further protected by OWASP-aligned practices and least-access principles — ensuring confidential information remains safe from unauthorized use.
Always-On Reliability
Systems are built on a Multi–Availability Zone (AZ) architecture with cross-region replication to ensure continuous uptime. Combined with nightly backups, this design safeguards your data so that even in the event of an outage or disaster, your information remains intact and accessible.
Verified Compliance
Independent SOC 2 Type II audits confirm that controls, processes, and infrastructure meet the highest standards for data protection. Annual reviews since 2016 provide ongoing assurance of compliance and operational integrity. In addition, Bectran undergoes self-assessment for PCI-DSS controls and is ISO 27001-compliant, further strengthening our security and compliance posture.
Physical Safeguards
Data centers employ biometric access controls, 24/7 surveillance, redundant power sources, fire suppression systems, and climate control mechanisms. These layers of protection ensure that your data is secure not only digitally, but also physically.
Access Controls
Bectran enforces role-based access controls (RBAC) to ensure users only have the permissions they need. With support for single sign-on (SSO) and multi-factor authentication (MFA), organizations can strengthen identity management and reduce the risk of unauthorized access.
Business Continuity
Bectran is engineered for availability — the “A” in the CIA triad. Multi–Availability Zone (AZ) architecture, tested backups, and rapid failover ensure critical business functions remain resilient. With defined RTO/RPO objectives, the DevOps team monitors systems in real time and responds swiftly to restore operations. Regular disaster recovery drills validate readiness and strengthen resilience.

Take Control of Credit Operations—at Scale

Every layer of protection is purpose-built to work seamlessly in the background, enabling your team to focus on growth and strategic operations. From digital encryption to physical safeguards, confidence is built into every process.

Firewall Protection

The Bectran application, including your data, rests securely behind enterprise-grade firewalls that monitor and control traffic around the clock. Advanced threat detection blocks malicious activity before it reaches your environment — reducing intrusion risks by more than 90% compared to unprotected systems.

Dedicated Security Team

Behind every transaction is a platform designed to protect, perform, and scale. With robust built-in redundancies, encryption, and automation, organizations achieve more than 60% productivity improvement in just three months.
Continuous Monitoring
Application/API traffic and authentication events
Rapid Response
Real-time triage for anomalies, abuse, and account takeover
Documented Processes
Runbooks, tabletop exercises, and post-incident reviews
Preventive Hardening
Collaboration with Engineering for secure rollouts

Live Chat

Connect with a support engineer in real time, Monday through Friday, from 8:00 AM to 6:00 PM CST.

Support Tickets

Submit a ticket to reach our technical support team and receive consistent updates as your request is resolved.

Phone Support

Call (800) 518-1999 to speak directly with a dedicated support engineer, available Monday through Friday, from 8:00 AM to 6:00 PM CST.

Escalation Support

For urgent or complex matters,  engineers are on hand to provide advanced troubleshooting and resolution.

Multi-Point Security Analysis

Bectran’s multi-layered security model ensures that no single point of failure can lead to a breach. Independent controls across the stack provide comprehensive protection from the network edge to data resilience.
Network Edge
WAF rules, rate limiting, bot/DoS
protections
Identity & Access
SSO, MFA, least-privilege RBAC, scoped API keys
Application Security
Secure coding standards, peer review, SAST/DAST/SCA
Data Security
TLS in transit, AES-256 at rest, KMS-backed key management
Observability
Centralized logging, audit trails, anomaly detection
Resilience
Multi-AZ architecture, cross-region
replication
Encryption & Protection
All information is secured with 256-bit SSL encryption in transit and industry-standard protocols at rest. Sensitive data is protected by OWASP-aligned practices and least-access principles — ensuring confidential information remains safe from unauthorized use.
Always-On
Systems stay online 24/7 with redundant servers and geographically separate data centers. Continuous replication and nightly backups ensure that even in the event of an outage or disaster, your information remains intact and accessible.
Verified Compliance
Independent SOC 2 Type II audits confirm that controls, processes, and infrastructure meet the highest standards for data protection. Annual reviews since 2016 provide ongoing assurance of compliance and operational integrity.
Physical Safeguards
Data centers employ biometric access controls, 24/7 surveillance, redundant power sources, fire suppression systems, and climate control mechanisms. These layers of protection ensure that your data is secure not only digitally, but also physically.
Access Controls
Bectran enforces role-based access controls (RBAC) to ensure users only have the permissions they need. With support for single sign-on (SSO) and multi-factor authentication (MFA), organizations can strengthen identity management and reduce the risk of unauthorized access.
Business Continuity
Bectran is engineered for availability — the “A” in the CIA triad. Multi–Availability Zone (AZ) architecture, tested backups, and rapid failover ensure critical business functions remain resilient. With defined RTO/RPO objectives, the DevOps team monitors systems in real time and responds swiftly to restore operations. Regular disaster recovery drills validate readiness and strengthen resilience.

Shift-Left Philosophy

Bectran integrates security from the earliest stages of development, embedding controls from design through deployment. Disciplined change management and continuous verification ensure that security is not an afterthought, but a foundation.
Robust Design
Threat modeling, data classification, security requirements
Secure Coding
OWASP-aligned standards, input validation, parameterized queries
CI/CD Gates
Branch protection, mandatory reviews, automated testing
Change Management
Ticket-linked changes, risk-basedclassification
Verification
Security tests, penetration tests, drift
monitoring
Encryption & Protection
All information is secured with 256-bit SSL encryption in transit and industry-standard protocols at rest. Sensitive data is protected by OWASP-aligned practices and least-access principles — ensuring confidential information remains safe from unauthorized use.
Always-On
Systems stay online 24/7 with redundant servers and geographically separate data centers. Continuous replication and nightly backups ensure that even in the event of an outage or disaster, your information remains intact and accessible.
Verified Compliance
Independent SOC 2 Type II audits confirm that controls, processes, and infrastructure meet the highest standards for data protection. Annual reviews since 2016 provide ongoing assurance of compliance and operational integrity.
Physical Safeguards
Data centers employ biometric access controls, 24/7 surveillance, redundant power sources, fire suppression systems, and climate control mechanisms. These layers of protection ensure that your data is secure not only digitally, but also physically.
Access Controls
Bectran enforces role-based access controls (RBAC) to ensure users only have the permissions they need. With support for single sign-on (SSO) and multi-factor authentication (MFA), organizations can strengthen identity management and reduce the risk of unauthorized access.
Business Continuity
Bectran is engineered for availability — the “A” in the CIA triad. Multi–Availability Zone (AZ) architecture, tested backups, and rapid failover ensure critical business functions remain resilient. With defined RTO/RPO objectives, the DevOps team monitors systems in real time and responds swiftly to restore operations. Regular disaster recovery drills validate readiness and strengthen resilience.

Security Culture

Security at Bectran is a shared responsibility, reinforced through training, awareness, and accountability at every level. From onboarding to daily operations, employees are equipped to uphold best practices.
Onboarding & Training
New-hire security training with annual, role-based refreshers for engineering, support, and operations
Ongoing Awareness
Phishing simulations, just-in-time guidance within tools, and company-wide security alerts
Secure Practices
Acceptable use standards, data handling guidelines, strong authentication, device hygiene, and clear reporting expectations
Background Screening
Pre-employment checks and confidentiality agreements required before access is granted

Independently Audited for Your Confidence

AICPA
SOC2 Type 2
We understand that trust requires verification. That’s why the platform undergoes annual SOC 2 Type II audits, covering everything from data centers and infrastructure to internal policies and employee practices. With a clean record since our inception, these audits provide independent assurance that your information and systems remain secure and reliable.

Scale With Confidence.

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